Shipping policy
Shipping Policy
At Normeil jewelry, we aim to provide you with a seamless shopping experience, including prompt and reliable shipping options. Please review our shipping policy below for details:
Standard Shipping (Orders $100 and Above):
- For orders with a total value of $100 or more, we offer free standard shipping.
- Standard shipping typically takes 2 to 5 business days for delivery.
Standard Shipping (Orders $99 and Below):
- For orders below $99, there is a flat shipping fee of $10 for standard shipping.
- Standard shipping typically takes 2 to 5 business days for delivery.
Express Shipping:
- For customers who need their orders quickly, we offer express shipping at a flat rate of $20.
- Express shipping typically takes 1 to 2 business days for delivery.
Order Processing:
- Please note that all orders require processing time before shipment. Orders are typically processed within 1-3 business days.
Order Tracking:
- Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the progress of your delivery.
Shipping Restrictions:
- We currently ship within Canada and US only.
- We do not ship to P.O. boxes. Please provide a physical mailing address for delivery.
Please Note:
- Shipping times may vary based on your location and other factors beyond our control.
- During high-demand periods, such as holidays, there may be slight delays in shipping. We appreciate your understanding.
If you have any questions or require further assistance regarding your order or shipping, please don't hesitate to contact our customer support team at service@normeil.com
Thank you for choosing Normeil Jewelry, and we look forward to delivering exceptional jewelry and service to you!